Legal

Terms & Conditions

Last updated: May 3, 2026

These Terms & Conditions (“Terms”) govern your access to and use of HomeCloser.ai (the “Service”), a software product owned and operated by DreamStack LLC (“DreamStack,” “we,” “us,” or “our”). By creating an account or using the Service, you (“you” or the “User”) agree to be bound by these Terms.

1. About Us

HomeCloser.ai is a product of DreamStack LLC. All references to “HomeCloser.ai,” the “Service,” the “Site,” or the “Platform” in these Terms refer to software, websites, and related services provided by DreamStack LLC.

2. Eligibility & Account Registration

You must be at least 18 years old and able to form a binding contract to use the Service. You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date. You are responsible for safeguarding your password and for all activity that occurs under your account.

3. The Service

HomeCloser.ai helps real estate agents capture open-house visitor information, place AI-assisted follow-up phone calls, and review call transcripts and summaries. Features may change, be added, or be removed at any time at our discretion.

4. Acceptable Use

You agree that you will not, and will not allow any third party to:

Use the Service to violate any applicable law, including telemarketing, do-not-call, anti-spam, wiretapping, call-recording, or consumer-protection laws (including but not limited to the TCPA in the United States);
Upload visitor contact information that you are not authorized to use for follow-up communication, or that you obtained without appropriate consent;
Place calls to phone numbers without a lawful basis or required consent;
Reverse engineer, decompile, or attempt to derive the source code of the Service;
Resell, sublicense, or commercially exploit the Service except as expressly permitted;
Interfere with or disrupt the integrity or performance of the Service.

5. Visitor Data & Consent

You are solely responsible for ensuring that visitors who provide their contact information through the Service’s kiosks or sign-in forms have been clearly informed that they may receive automated or AI-assisted follow-up communications, and that any required consents (including for call recording where applicable) have been obtained. DreamStack LLC acts as a processor of visitor data on your behalf.

5A. Manually Added & Imported Contacts

The Service’s kiosk sign-in flow captures an explicit, written consent record from each visitor at the moment of sign-in (the “Kiosk Consent Record”). Any contact whose consent record was not generated through the kiosk flow — including contacts you add manually through the dashboard, contacts you upload via CSV or any other bulk-import facility, contacts you add through the Service’s API or any other programmatic means, contacts you migrate from a prior CRM, and contacts whose phone number or email address you otherwise associate with your account — is a “Manually Added Contact.”

By adding, importing, uploading, migrating, or otherwise associating any Manually Added Contact with your account, you represent and warrant to DreamStack LLC that:

You have obtained, and you can produce on demand, the prior express written consent of that contact to receive the categories of communications the Service may send on your behalf (including, without limitation, automated and AI-generated voice calls, automated and AI-generated text messages, pre-recorded calls, and follow-up emails), in a form that satisfies all laws applicable to that contact — including but not limited to the U.S. Telephone Consumer Protection Act (TCPA) and its implementing regulations, all U.S. state telemarketing, robocall, and consent-based statutes (including, without limitation, the Florida Telephone Solicitation Act, the Oklahoma Telephone Solicitation Act, the Washington CEMA, and any successor or analogous laws), the federal CAN-SPAM Act, and any applicable Canadian, EU/UK, or other non-U.S. consent, privacy, and anti-spam laws (including CASL, GDPR, UK GDPR, and PECR) wherever the contact is reachable;
That consent was obtained from the contact directly, not inferred from a business relationship, list rental, scraped data, lead-purchase agreement, or any other indirect source, unless the indirect source independently satisfies the laws above;
The contact has not subsequently revoked, withdrawn, or limited that consent;
The phone number and email address you supply belong to the named contact and have not been reassigned, ported, or otherwise transferred to a different person; and
You will keep, for at least four (4) years (or longer where required by law), records of how, when, and on what terms each Manually Added Contact gave consent, and you will provide those records to DreamStack LLC within seven (7) days of any reasonable request.

You acknowledge that the Service has no technical or practical ability to verify the authenticity, completeness, or continued validity of consent for any Manually Added Contact, and that DreamStack LLC necessarily relies on the representations and warranties in this Section 5A when delivering communications on your behalf to those contacts.

5B. Allocation of Liability for Manually Added Contacts

Notwithstanding any other provision of these Terms, and to the maximum extent permitted by law, DreamStack LLC, its members, officers, employees, contractors, and agents (collectively, the “DreamStack Parties”) shall have no liability whatsoever — and you irrevocably release, waive, and discharge the DreamStack Parties from any and all liability — for any claim, demand, suit, regulatory action, investigation, fine, statutory penalty, statutory damages, treble damages, attorneys’ fees, settlement, or judgment that arises out of or relates to (i) the lack, defect, withdrawal, or alleged lack of consent of any Manually Added Contact; (ii) any communication the Service delivered, or attempted to deliver, to any Manually Added Contact; (iii) any reassigned, ported, or wrong number or email address associated with a Manually Added Contact; or (iv) your violation, or alleged violation, of the TCPA, CAN-SPAM, any state telemarketing or robocall statute, CASL, GDPR, UK GDPR, PECR, or any other consent, privacy, or anti-spam law in connection with a Manually Added Contact (collectively, “Manual-Contact Claims”).

You agree that, as between you and the DreamStack Parties, you are the “sender,” “initiator,” “maker of the call,” and “controller” of every communication directed to a Manually Added Contact for purposes of the laws referenced above, and that the DreamStack Parties act solely as your technology provider and message service in respect of those contacts. The cap on liability in Section 12 does not apply to your obligations under this Section 5B; your indemnity for Manual-Contact Claims is uncapped.

You shall, at your sole cost and expense, defend (with counsel reasonably acceptable to DreamStack LLC), indemnify, and hold harmless the DreamStack Parties from and against any and all Manual-Contact Claims, including all costs of defense, settlement amounts, statutory and treble damages, civil and criminal penalties, regulatory fines, class-action funding obligations, and reasonable attorneys’ fees and expert fees, whether incurred before or after a final adjudication. DreamStack LLC may, at its option, assume the defense of any Manual-Contact Claim with counsel of its choice at your expense, and you shall not settle any Manual-Contact Claim that imposes any obligation, admission of liability, or restriction on the DreamStack Parties without DreamStack LLC’s prior written consent.

If any court, arbitrator, or regulator determines that a DreamStack Party bears any share of liability for a Manual-Contact Claim that would otherwise be allocated to you under this Section 5B, you shall fund 100% of that liability on a current, pay-as-incurred basis, including by posting a bond or escrow on DreamStack LLC’s reasonable request, and you waive any right of contribution, set-off, or comparative-fault reduction against the DreamStack Parties for that liability.

DreamStack LLC may, at any time and in its sole discretion, suspend, throttle, refuse to deliver, or permanently disable communications to any contact or category of contacts on your account if it believes (reasonably or otherwise) that the contact may be a Manually Added Contact for which valid consent cannot be demonstrated. No such action by DreamStack LLC shall be construed as a waiver of, or a defense to, your obligations under this Section 5B.

6. AI-Generated Content

The Service uses third-party AI providers to place calls and generate transcripts and summaries. AI output may contain errors, omissions, or misinterpretations. You should review AI output before relying on it for material business decisions. We do not guarantee the accuracy, completeness, or fitness for any particular purpose of any AI-generated content.

7. Fees & Billing

Some features of the Service may be offered free of charge; others may require a paid subscription or usage-based fees. Pricing, if any, is presented at the point of purchase. Fees are non-refundable except where required by law.

8. Intellectual Property

The Service, including all software, design, text, graphics, logos, and trademarks (including “HomeCloser.ai” and “DreamStack”), is owned by DreamStack LLC and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal real-estate business purposes, subject to these Terms.

9. Privacy

Your use of the Service is also governed by our privacy practices. We collect and process information about you and the visitors you capture through the Service in order to provide and improve the Service. By using the Service, you consent to such collection and processing.

10. Third-Party Services

The Service integrates with third-party providers (for example, voice/AI calling, email, hosting, and authentication providers). Your use of those integrations may also be subject to the third party’s terms. We are not responsible for third-party services.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. DREAMSTACK LLC DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT AI OUTPUT WILL BE ACCURATE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DREAMSTACK LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless DreamStack LLC and its affiliates, officers, members, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or rights of any third party, including any visitor whose information you upload to or capture through the Service; and (d) any Manual-Contact Claim as defined in Section 5B. The indemnity obligations in Section 5B are in addition to, and not in limitation of, the indemnity obligations in this Section 13, and the liability cap in Section 12 does not apply to either set of obligations.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination will survive (including, without limitation, intellectual property, disclaimers, limitations of liability, and indemnification).

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms on this page and updating the “Last updated” date). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Governing Law

These Terms are governed by the laws of the state in which DreamStack LLC is organized, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved in the state or federal courts located in that state, and you consent to the exclusive jurisdiction of those courts.

17. Entire Agreement

These Terms constitute the entire agreement between you and DreamStack LLC regarding the Service and supersede any prior agreements between you and us regarding the Service.

18. Contact

Questions about these Terms? Contact DreamStack LLC, the owner and operator of HomeCloser.ai, at the contact address listed on homecloser.ai.